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This paper is in the following e-collection/theme issue:

Mobile Health in Psychiatry (738) Digital Mental Health Interventions, e-Mental Health and Cyberpsychology (3263) Depression and Mood Disorders; Suicide Prevention (2490) Users' and Patients' Needs for Mental Health Services (690) Generative Language Models Including ChatGPT (1564) AI Language Models in Health Care (764)

Published on in Vol 13 (2026)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/88196, first published .
Woman looking sadly at her phone in a dimly lit room

Help-Seeking in the Age of AI: Cross-Sectional Survey of the Use and Perceptions of AI-Based Mental Health Support Among US Adults

Help-Seeking in the Age of AI: Cross-Sectional Survey of the Use and Perceptions of AI-Based Mental Health Support Among US Adults

Authors of this article:

Michiko Ueda1, 2 Author Orcid Image ;   Michael L Birnbaum3, 4 Author Orcid Image ;   Yanhong Liu5 Author Orcid Image ;   Qingyi Yu6 Author Orcid Image ;   Xihe Tian5 Author Orcid Image ;   Anna Mirer1 Author Orcid Image ;   Seethalakshmi Ramanathan7 Author Orcid Image ;   Mark Sinyor8, 9 Author Orcid Image
Article Authors Cited by (7) Tweetations (9) Metrics

Journals

  1. Gorrindo T, Livesey C, Torous J. A New CMS Payment Model for AI-Delivered Behavioral Health Care. JAMA Psychiatry 2026;83(8):783 View
  2. Bernaerts S, Buelens F, De Witte N, Balaskas A, Colman T, Van Daele T. Exploring Real-World Use of AI Chatbots for Mental Health Support: Cross-Sectional Survey Study. JMIR Mental Health 2026;13:e104316 View
  3. Moon K, Shim T. A Q Methodological Study on Algorithmic Intimacy, Social Connection, Well-Being, and the Boundaries of Autonomy in University Students’ Conversational Artificial Intelligence Experiences. Behavioral Sciences 2026;16(7):1258 View
  4. Gu Q. Exploration on the Influence of Artificial Intelligence Application in Mental Health on People’s Help-Seeking Behaviour and Mental Health Awareness. Frontiers in Humanities and Social Sciences 2026;6(8):64 View
  5. Jo S. Artificial intelligence anxiety: a narrative review of psychiatric conceptualization and clinical management. Journal of Yeungnam Medical Science 2026;43:54 View
  6. Alsalman Z, Almaqhawi A, Almulhim A, Alqadeep A, Almutawah G, Al Khalifa F, Alghadeer F, Aleid H, Alkhalifah W, Alabdullah Z, AlAmer S, Shafey M. Behavioral intention to use mental health chatbots in Saudi Arabia: a cross-sectional UTAUT-based study. Frontiers in Public Health 2026;14 View
  7. Hutnyan M. Patient use of AI chatbots: The overlooked frontline of health care. DIGITAL HEALTH 2026;12 View