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Published on in Vol 13 (2026)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/88196, first published .
Help-Seeking in the Age of AI: Cross-Sectional Survey of the Use and Perceptions of AI-Based Mental Health Support Among US Adults

Help-Seeking in the Age of AI: Cross-Sectional Survey of the Use and Perceptions of AI-Based Mental Health Support Among US Adults

Help-Seeking in the Age of AI: Cross-Sectional Survey of the Use and Perceptions of AI-Based Mental Health Support Among US Adults

Michiko Ueda   1, 2 , PhD ;   Michael L Birnbaum   3, 4 , MD ;   Yanhong Liu   5 , PhD ;   Qingyi Yu   6 , PhD ;   Xihe Tian   5 , MS ;   Anna Mirer   1 ;   Seethalakshmi Ramanathan   7 , MD ;   Mark Sinyor   8, 9 , MD

1 Department of Public Administration and International Affairs, Maxwell School of Citizenship and Public Affairs, Syracuse University, Syracuse, NY, United States

2 Center for Policy Research, Maxwell School of Public Affairs and Citizenship, Syracuse University, Syracuse, NY, United States

3 Department of Psychiatry, Vagelos College of Physicians and Surgeons, Columbia University, New York, NY, United States

4 Behavioral Health Services and Policy Research, New York State Psychiatric Institute, New York, NY, United States

5 School of Education, Syracuse University, Syracuse, NY, United States

6 The Barnes Center at The Arch, Syracuse University, Syracuse, NY, United States

7 The Lerner Center for Public Health Promotion, Maxwell School of Citizenship and Public Affairs, Syracuse University, Syracuse, NY, United States

8 Department of Psychiatry, Sunnybrook Health Sciences Centre, Toronto, ON, Canada

9 Department of Psychiatry, University of Toronto, Toronto, ON, Canada

Corresponding Author:

  • Michiko Ueda, PhD
  • Department of Public Administration and International Affairs
  • Maxwell School of Citizenship and Public Affairs
  • Syracuse University
  • Eggers 426
  • Syracuse, NY 13244
  • United States
  • Phone: 1 3154439046
  • Email: miueda@syr.edu