Published on in Vol 11 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/62679, first published .
Empathy Toward Artificial Intelligence Versus Human Experiences and the Role of Transparency in Mental Health and Social Support Chatbot Design: Comparative Study

Empathy Toward Artificial Intelligence Versus Human Experiences and the Role of Transparency in Mental Health and Social Support Chatbot Design: Comparative Study

Empathy Toward Artificial Intelligence Versus Human Experiences and the Role of Transparency in Mental Health and Social Support Chatbot Design: Comparative Study

Journals

  1. Badawy M, Khamwan K, Carrion D. A pilot study of generative AI video for patient communication in radiology and nuclear medicine. Health and Technology 2025;15(2):395 View
  2. Dell C. Beyond Automation: How Generative AI Is Transforming Nursing Practice. Journal of Clinical Nursing 2025 View
  3. Lee J, Esposito A. ChatGPT or Human Mentors? Student Perceptions of Technology Acceptance and Use and the Future of Mentorship in Higher Education. Education Sciences 2025;15(6):746 View
  4. Li Y, Li J, Zhang J, Hong H, Yu X, Tsai S. The Application of AI Customer Service. Journal of Global Information Management 2025;33(1):1 View
  5. Ding X, Barbic S. Perception of AI Use in Youth Mental Health Services: Qualitative Study. Journal of Participatory Medicine 2025;17:e69449 View
  6. Bucher A, Egger S, Vashkite I, Wu W, Schwabe G. “It’s Not Only Attention We Need”: Systematic Review of Large Language Models in Mental Health Care. JMIR Mental Health 2025;12:e78410 View
  7. Ng S, Sargent K, Snell J. Cyborg synchrony: integrating human physiology into affective generative music AI. Frontiers in Computer Science 2025;7 View
  8. Alamoudi E. From a Binary Feature Matrix to Correlation Analysis: A Dual-Paradigm Classification of Global Robotics Research Objectives. IEEE Access 2025;13:156318 View
  9. Mo L, Li H, Zhang Y, Li A, Xiong Z, Cun P, Zhu T. Self-help psychological intervention for young individuals during the post-COVID-19 era: development of a PST chatbot using GPT-4. Frontiers in Digital Health 2025;7 View
  10. Xi Y, Deng T. Anthropomorphic traits and user loyalty: exploring the mediating role of perceived value in chatbot usage in China. Information, Communication & Society 2025:1 View
  11. Lan K, Sun T, Ming C, Yao B, Ding Y, Yan Y, Li Y, Luo C, Chen L, Chen J, Wu M. Towards reliable and empathetic depression-diagnosis-oriented chats. Science China Technological Sciences 2025;68(11) View
  12. Arzroomchilar E. Artificial Intelligence and Empathy in Social Work Practice. Journal of Social Work 2025 View
  13. Anjum R, Daud S, Bhatti G, Saddique F. Evaluation of AI-based mental health interventions using the grey relational analysis. Grey Systems: Theory and Application 2025:1 View
  14. Nagata J, Memon Z, Huang O, Moreno M. Adolescent Health and Generative AI—Risks and Benefits. JAMA Pediatrics 2025 View
  15. K. G. A, Joseph J. The compassion illusion: Can artificial empathy ever be emotionally authentic?. Frontiers in Psychology 2025;16 View
  16. Ali M, Ali S, Abbas Q, Abbas Z, Lee S. Artificial intelligence for mental health: A narrative review of applications, challenges, and future directions in digital health. DIGITAL HEALTH 2025;11 View
  17. Hudon A, Stip E. Delusional Experiences Emerging from Artificial Intelligence Chatbot Interaction or ‘’AI-Psychosis’’ : A Viewpoint (Preprint). JMIR Mental Health 2025 View
  18. Zhai N, Ma X, Ding X. Unpacking AI Chatbot Dependency: A Dual-Path Model of Cognitive and Affective Mechanisms. Information 2025;16(12):1025 View
  19. Kurniati E, Emaliana I, Sahar R. Empathy and epistemic beliefs empower critical, culturally responsive ChatGPT integration in learning English academic writing. Cogent Education 2025;12(1) View

Books/Policy Documents

  1. Kirti . Demystifying Emotion AI, Robotics AI, and Sentiment Analysis in Customer Relationship Management. View

Conference Proceedings

  1. A J, Kavitha T. 2025 International Conference on Inventive Computation Technologies (ICICT). AI Trauma Chatbot Analyzing Voice, Text and Providing Direct Doctor Link View
  2. Mrabet J, Moussa N, Mansour R, Alhendi E. 2025 International Conference on Artificial Intelligence, Computer, Data Sciences and Applications (ACDSA). Trust in the Machine: How Empathy and Exposure Shape Human Engagement with Social Chatbots View