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This paper is in the following e-collection/theme issue:

Affective Computing (9) Ethics, Privacy, and Legal Issues (687) Digital Mental Health Interventions, e-Mental Health and Cyberpsychology (2370) Methods and New Tools in Mental Health Research (616) Chatbots and Conversational Agents (810) Artificial Intelligence (2471) Generative Language Models Including ChatGPT (895) AI Language Models in Health Care (293)

Published on in Vol 11 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/62679, first published .
Human and AI face off, symbolizing the future of technology and artificial intelligence.

Empathy Toward Artificial Intelligence Versus Human Experiences and the Role of Transparency in Mental Health and Social Support Chatbot Design: Comparative Study

Empathy Toward Artificial Intelligence Versus Human Experiences and the Role of Transparency in Mental Health and Social Support Chatbot Design: Comparative Study

Authors of this article:

Jocelyn Shen1 Author Orcid Image ;   Daniella DiPaola1 Author Orcid Image ;   Safinah Ali1 Author Orcid Image ;   Maarten Sap2 Author Orcid Image ;   Hae Won Park1 Author Orcid Image ;   Cynthia Breazeal1 Author Orcid Image
Article Authors Cited by (56) Tweetations (11) Metrics Author Video

Jocelyn Shen   1 , MS ;   Daniella DiPaola   1 , MS ;   Safinah Ali   1 , MS ;   Maarten Sap   2 , PhD ;   Hae Won Park   1 , PhD ;   Cynthia Breazeal   1 , PhD

1 MIT Media Lab, Cambridge, MA, United States

2 Language Technologies Institute, School of Computer Science, Carnegie Mellon University, Pittsburgh, PA, United States

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