This paper is in the following e-collection/theme issue:

Affective Computing (4) Digital Mental Health Interventions, e-Mental Health and Cyberpsychology (1565) Artificial Intelligence (1421) Chatbots and Conversational Agents (543) Ethics, Privacy, and Legal Issues (494) Generative Language Models Including ChatGPT (325) AI Language Models in Health Care (61) Methods and New Tools in Mental Health Research (463)

Published on in Vol 11 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/62679, first published .
Empathy Toward Artificial Intelligence Versus Human Experiences and the Role of Transparency in Mental Health and Social Support Chatbot Design: Comparative Study

Empathy Toward Artificial Intelligence Versus Human Experiences and the Role of Transparency in Mental Health and Social Support Chatbot Design: Comparative Study

Empathy Toward Artificial Intelligence Versus Human Experiences and the Role of Transparency in Mental Health and Social Support Chatbot Design: Comparative Study

Authors of this article:

Jocelyn Shen1 Author Orcid Image ;   Daniella DiPaola1 Author Orcid Image ;   Safinah Ali1 Author Orcid Image ;   Maarten Sap2 Author Orcid Image ;   Hae Won Park1 Author Orcid Image ;   Cynthia Breazeal1 Author Orcid Image
Article Authors Cited by Tweetations (4) Metrics Author Video

Jocelyn Shen   1 , MS ;   Daniella DiPaola   1 , MS ;   Safinah Ali   1 , MS ;   Maarten Sap   2 , PhD ;   Hae Won Park   1 , PhD ;   Cynthia Breazeal   1 , PhD

1 MIT Media Lab, Cambridge, MA, United States

2 Language Technologies Institute, School of Computer Science, Carnegie Mellon University, Pittsburgh, PA, United States

Corresponding Author: