Published on in Vol 5, No 2 (2018): Apr-Jun
Preprints (earlier versions) of this paper are
available at
https://preprints.jmir.org/preprint/9946, first published
.
![Predicting Caller Type From a Mental Health and Well-Being Helpline: Analysis of Call Log Data Predicting Caller Type From a Mental Health and Well-Being Helpline: Analysis of Call Log Data](https://asset.jmir.pub/assets/a9048f3bcb0cabc6e7eae631971d59b8.png 480w,https://asset.jmir.pub/assets/a9048f3bcb0cabc6e7eae631971d59b8.png 960w,https://asset.jmir.pub/assets/a9048f3bcb0cabc6e7eae631971d59b8.png 1920w,https://asset.jmir.pub/assets/a9048f3bcb0cabc6e7eae631971d59b8.png 2500w)
1 Ulster University, School of Computing, Newtownabbey, United Kingdom
2 Ulster University, School of Psychology, Coleraine, United Kingdom
3 Ulster University, School of Computing, Jordanstown, United Kingdom
*all authors contributed equally