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This paper is in the following e-collection/theme issue:

Reviews in Digital Mental Health (591) Digital Mental Health Interventions, e-Mental Health and Cyberpsychology (3429) Peer-to-Peer Support and Online Communities (1031) Artificial Intelligence (5140)

Published on in Vol 12 (2025)

This is a member publication of Lancaster University (Jisc)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/58891, first published .
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Understanding the Needs of Moderators in Online Mental Health Forums: Realist Synthesis and Recommendations for Support

Understanding the Needs of Moderators in Online Mental Health Forums: Realist Synthesis and Recommendations for Support

Authors of this article:

Heather Robinson1 Author Orcid Image ;   Millissa Booth1 Author Orcid Image ;   Lauren Fothergill2 Author Orcid Image ;   Claire Friedrich3 Author Orcid Image ;   Zoe Glossop1 Author Orcid Image ;   Jade Haines4 Author Orcid Image ;   Andrew Harding2 Author Orcid Image ;   Rose Johnston1 Author Orcid Image ;   Steven Jones1 Author Orcid Image ;   Karen Machin5 Author Orcid Image ;   Rachel Meacock6 Author Orcid Image ;   Kristi Nielson2 Author Orcid Image ;   Paul Marshall1 Author Orcid Image ;   Jo-Anne Puddephatt7 Author Orcid Image ;   Tamara Rakić1 Author Orcid Image ;   Paul Rayson8 Author Orcid Image ;   Jo Rycroft-Malone9 Author Orcid Image ;   Nick Shryane10 Author Orcid Image ;   Zoe Swithenbank2 Author Orcid Image ;   Sara Wise4 Author Orcid Image ;   Fiona Lobban1 Author Orcid Image
Article Authors Cited by (5) Tweetations Metrics

Journals

  1. Glossop Z, Lindroos Čermáková A, Marshall P, Rayson P, Robinson H, Semino E, Lobban F. Who uses mental health support forums, and why? Triangulating findings from surveys, interviews, and forum posts. DIGITAL HEALTH 2026;12 View
  2. Marshall P, Caton N, Lindroos Cermakova A, Dock B, Glossop Z, Jones S, Haines J, Lodge C, Machin K, Rycroft-Malone J, Meacock R, Peters D, Rayson P, Robinson H, Salhi L, Staff J, Lobban F. Design Guidelines for Online Health Forums: User-Centered Design Approach. Journal of Medical Internet Research 2026;28:e85411 View
  3. Appling S, Shani C, Sherrill A, Arriaga R. Unveiling trauma discourse: narratives, behavior, and support in online communities. Academia Mental Health and Well-Being 2026;3(2) View
  4. Robinson H, Vowles E, Marshall P, Lobban F, Aventin Á. “Being seen, heard, witnessed and acknowledged”: a reflexive thematic analysis of peer support following termination for medical reasons among women in Great Britain. Reproductive Health 2026;23(1) View
  5. Geng S, Tao H, Feng Y, Du Z, Niu B. Social bots as companions: Boon or bane for mental health community engagement?. Internet Research 2026:1 View