Published on in Vol 12 (2025)

This is a member publication of Lancaster University (Jisc)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/58891, first published .
Understanding the Needs of Moderators in Online Mental Health Forums: Realist Synthesis and Recommendations for Support

Understanding the Needs of Moderators in Online Mental Health Forums: Realist Synthesis and Recommendations for Support

Understanding the Needs of Moderators in Online Mental Health Forums: Realist Synthesis and Recommendations for Support

Heather Robinson   1 , PhD ;   Millissa Booth   1 , MSc ;   Lauren Fothergill   2 , PhD ;   Claire Friedrich   3 , MSc ;   Zoe Glossop   1 , BSc ;   Jade Haines   4 , BSc ;   Andrew Harding   2 , PhD ;   Rose Johnston   1 , BSc ;   Steven Jones   1 , PhD ;   Karen Machin   5 , PhD ;   Rachel Meacock   6 , PhD ;   Kristi Nielson   2 , MPH ;   Paul Marshall   1 , PhD ;   Jo-Anne Puddephatt   7 , PhD ;   Tamara Rakić   1 , PhD ;   Paul Rayson   8 , PhD ;   Jo Rycroft-Malone   9 , PhD ;   Nick Shryane   10 , PhD ;   Zoe Swithenbank   2 , PhD ;   Sara Wise   4 , RN ;   Fiona Lobban   1 , PhD

1 Spectrum Centre for Mental Health Research, Division of Health Research, Lancaster University, Lancaster, United Kingdom

2 Division of Health Research, Lancaster University, Lancaster, United Kingdom

3 Department of Psychiatry, University of Oxford, Oxford, United Kingdom

4 Berkshire Healthcare National Health Service Foundation Trust, Berkshire, United Kingdom

5 Survivor Research Network, London, United Kingdom

6 Division of Population Health, Health Services Research & Primary Care, University of Manchester, Manchester, United Kingdom

7 Department of Psychology, Edge Hill University, Ormskirk, United Kingdom

8 School of Computing and Communications, Lancaster University, Lancaster, United Kingdom

9 Faculty of Health and Medicine, Lancaster University, Lancaster, United Kingdom

10 Social Statistics, University of Manchester, Manchester, United Kingdom

Corresponding Author:

  • Heather Robinson, PhD
  • Spectrum Centre for Mental Health Research
  • Division of Health Research
  • Lancaster University
  • Office D02 Health Innovation One
  • Sir John Fisher Drive
  • Lancaster LA1 4AT
  • United Kingdom
  • Phone: 44 1524 592127
  • Email: h.robinson@lancaster.ac.uk