Talk Time Differences Between Interregional and Intraregional Calls to a Crisis Helpline: Statistical Analysis
Talk Time Differences Between Interregional and Intraregional Calls to a Crisis Helpline: Statistical Analysis
Robin Turkington
1
* , MSc, PhD ;
Courtney Potts
1
* , MSc ;
Maurice Mulvenna
1
* , MPhil, PhD ;
Raymond Bond
1
* , PhD ;
Siobhán O'Neill
2
* , MPsychSc, PhD ;
Edel Ennis
2
* , PhD ;
Katie Hardcastle
3
* , MSc ;
Elizabeth Scowcroft
3
* , MSc, PhD ;
Ciaran Moore
4
* , BCom ;
Louise Hamra
4
* , BA
1
School of Computing, Ulster University, Belfast, United Kingdom
2
School of Psychology, Ulster University, Coleraine, United Kingdom
3
Samaritans, Ewell, United Kingdom
4
Samaritans Ireland, Dublin, Ireland
*all authors contributed equally