This paper is in the following e-collection/theme issue:

Users' and Patients' Needs for Mental Health Services (502) Telepsychiatry (212) Mobile Health (mhealth) (3464) Clinical Communication, Electronic Consultation and Telehealth (758) Mobile Health in Psychiatry (527)

Published on in Vol 10 (2023)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/49684, first published .
Exploring User Perspectives of and Ethical Experiences With Teletherapy Apps: Qualitative Analysis of User Reviews

Exploring User Perspectives of and Ethical Experiences With Teletherapy Apps: Qualitative Analysis of User Reviews

Exploring User Perspectives of and Ethical Experiences With Teletherapy Apps: Qualitative Analysis of User Reviews

Authors of this article:

Eunkyung Jo1 Author Orcid Image ;   Whitney-Jocelyn Kouaho1 Author Orcid Image ;   Stephen M Schueller1, 2 Author Orcid Image ;   Daniel A Epstein1 Author Orcid Image
Article Authors Cited by (10) Tweetations (10) Metrics

Journals

  1. Verbeke K, Jain C, Shpendi A, Borry P. Safeguarding Users of Consumer Mental Health Apps in Research and Product Improvement Studies: an Interview Study. Neuroethics 2024;17(1) View
  2. Okuboyejo S, Han S, Jha S, Eneja C, Orji R. Insights from User Reviews to Improve Suicide Prevention Apps: A Machine Learning and Thematic Analysis-Based Approach. International Journal of Human–Computer Interaction 2025;41(21):13771 View
  3. LAST B, ZHU J. State Policy Strategies to Promote the Recruitment and Retention of the Behavioral Health Workforce. The Milbank Quarterly 2025;103(S1):50 View
  4. Best M, Lindsay R, Demissie S, Burakov I, Ramos-Torres S, Burke M. Leveraging Feedback From Autistic Adults to Develop an App to Access Healthcare Services. Journal of Developmental and Physical Disabilities 2025 View
  5. Botes M. Regulatory challenges of digital health: the case of mental health applications and personal data in South Africa. Frontiers in Pharmacology 2025;16 View
  6. Anser M, Nabi A, Ahmad I, Abro M, Zaman K. Advancing Mental Health Care: A Comprehensive Review of Digital Tools and Technologies for Enhancing Diagnosis, Treatment, and Wellness. Health Care Science 2025;4(3):163 View
  7. Fleming W, Coutts A, Pochard D, Trivedi D, Sanderson K. Human-Centered Design and Digital Transformation of Mental Health Services. JMIR Human Factors 2025;12:e66040 View
  8. Oliveira A, Eler M. Analyzing Accessibility, Usability, and User Experience in Mobile Apps Through User Reviews: An Extended Systematic Literature Review. Journal on Interactive Systems 2025;16(1):641 View
  9. Johnston H, Slye N. ‘Get on Board or Get Off’: Nosediving Job Quality for Mental Health Providers in the Age of Platform Work. Work, Employment and Society 2025;39(6):1537 View
  10. Jung K, Lee G, Huang Y, Chen Y. 'I've talked to ChatGPT about my issues last night.': Examining Mental Health Conversations with Large Language Models through Reddit Analysis. Proceedings of the ACM on Human-Computer Interaction 2025;9(7):1 View