Postsecondary Student Engagement With a Mental Health App and Online Platform (Thought Spot): Qualitative Study Assessing Factors Related to User Experience

Howard W Wong   ^{1, 2} , MHI ;   Brian Lo   ^{1, 2, 3} , MHI ;   Jenny Shi   ¹ , MPH ;   Elisa Hollenberg   ¹ , MSW ;   Alexxa Abi-Jaoude   ¹ , MPH ;   Andrew Johnson   ¹ , BA ;   Gloria Chaim   ^{4, 5, 6} , MSW ;   Kristin Cleverley   ^{4, 5, 7} , RN, PhD ;   Joanna Henderson   ^{4, 5, 6} , PhD ;   Andrea Levinson   ^{4, 8} , MD ;   Janine Robb   ⁸ , RN, MSc ;   Aristotle Voineskos   ^{4, 9} , MD, PhD ;   David Wiljer   ^{1, 2, 3, 4} , PhD

¹ Office of Education, Centre for Addiction and Mental Health, Toronto, ON, Canada

² Institute of Health Policy, Management and Evaluation, University of Toronto, Toronto, ON, Canada

³ UHN Digital, University Health Network, Toronto, ON, Canada

⁴ Department of Psychiatry, Faculty of Medicine, University of Toronto, Toronto, ON, Canada

⁵ Margaret and Wallace McCain Centre for Child, Youth & Family Mental Health, Centre for Addiction and Mental Health, Toronto, ON, Canada

⁶ Cundill Centre for Child and Youth Depression, Centre for Addiction and Mental Health, Toronto, ON, Canada

⁷ Lawrence S. Bloomberg Faculty of Nursing, University of Toronto, Toronto, ON, Canada

⁸ Health and Wellness, University of Toronto, Toronto, ON, Canada

⁹ Slaight Family Centre for Youth in Transition, Centre for Addiction and Mental Health, Toronto, ON, Canada