This paper is in the following e-collection/theme issue:

JMH Theme Issue: COVID-19 and Mental Health: Impact and Interventions (386) JMIR Theme Issue: COVID-19 Special Issue (2458) Machine Learning (1494) Outbreak and Pandemic Preparedness and Management (1742) Theme Issue: Novel Coronavirus (COVID-19) Outbreak Rapid Reports (1520) Depression and Mood Disorders; Suicide Prevention (1391)

Published on in Vol 7, No 11 (2020): November

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/22984, first published .
Behavior of Callers to a Crisis Helpline Before and During the COVID-19 Pandemic: Quantitative Data Analysis

Behavior of Callers to a Crisis Helpline Before and During the COVID-19 Pandemic: Quantitative Data Analysis

Behavior of Callers to a Crisis Helpline Before and During the COVID-19 Pandemic: Quantitative Data Analysis

Authors of this article:

Robin Turkington1 Author Orcid Image ;   Maurice Mulvenna1 Author Orcid Image ;   Raymond Bond1 Author Orcid Image ;   Edel Ennis2 Author Orcid Image ;   Courtney Potts1 Author Orcid Image ;   Ciaran Moore3 Author Orcid Image ;   Louise Hamra3 Author Orcid Image ;   Jacqui Morrissey4 Author Orcid Image ;   Mette Isaksen4 Author Orcid Image ;   Elizabeth Scowcroft4 Author Orcid Image ;   Siobhan O'Neill2 Author Orcid Image
Article Authors Cited by (19) Tweetations (13) Metrics

Journals

  1. Wahl A, Benson G, Hausner L, Schmitt S, Knoll A, Ferretti-Bondy A, Hefter D, Froelich L. Rapid Support for Older Adults during the Initial Stages of the COVID-19 Pandemic: Results from a Geriatric Psychiatry Helpline. Geriatrics 2021;6(1):30 View
  2. Cooney A, McCashin D. Experiences and wellbeing of Samaritans crisis line volunteers in Ireland during the COVID-19 pandemic: A qualitative study. International Journal of Social Psychiatry 2023;69(2):322 View
  3. Liu C, Tsai A. Helpline data used to monitor population distress in a pandemic. Nature 2021;600(7887):46 View
  4. Robinson T, Condell J, Ramsey E, Leavey G. Self-Management of Subclinical Common Mental Health Disorders (Anxiety, Depression and Sleep Disorders) Using Wearable Devices. International Journal of Environmental Research and Public Health 2023;20(3):2636 View
  5. Ma J, O’Riordan M, Mazzer K, Batterham P, Bradford S, Kõlves K, Titov N, Klein B, Rickwood D. Consumer Perspectives on the Use of Artificial Intelligence Technology and Automation in Crisis Support Services: Mixed Methods Study. JMIR Human Factors 2022;9(3):e34514 View
  6. Argüero Fonseca A, Figueroa Varela M, López Beltrán I. Experiencias de un grupo telepsicoterapéutico durante la pandemia COVID-19. Psicumex 2021;11:1 View
  7. Thompson K, Eder-Moreau E, Cunningham S, Yamazaki Y, Chen H. Exploring Trauma and Resilience among NYS COVID-19 Pandemic Survivors. Behavioral Sciences 2022;12(8):249 View
  8. Isogaya Y, Suzuki C, Hoshina S, Nibuya M, Suzuki E. The analysis of telephone consultation contents of patients with bipolar disorder received by a self‐help group. Psychiatry and Clinical Neurosciences Reports 2022;1(2) View
  9. Liu G, Chang Y, Hwang I, Shaw F, Hsu W, Hsu C, Gunnell D, Chang S. The Impact of the COVID-19 Pandemic on Calls to a National Suicide Prevention Hotline in Taiwan: An Analysis of Time Trend and Characteristics of Calls. Archives of Suicide Research 2023;27(4):1245 View
  10. Brülhart M, Klotzbücher V, Lalive R, Reich S. Mental health concerns during the COVID-19 pandemic as revealed by helpline calls. Nature 2021;600(7887):121 View
  11. Brülhart M, Klotzbücher V, Lalive R. Young people’s mental and social distress in times of international crisis: evidence from helpline calls, 2019–2022. Scientific Reports 2023;13(1) View
  12. Karmakar S, Duggal C. Trauma-Informed Approach to Qualitative Interviewing in Non-Suicidal Self-Injury Research. Qualitative Health Research 2024;34(1-2):33 View
  13. Anderes M, Pichler S. Mental health effects of social distancing in Switzerland. Economics & Human Biology 2023;51:101302 View
  14. Ajmal H, Melia R, Young K, Bogue J, Wood H, O' Sullivan M, Duggan J. Using crisis text messaging service data to measure the impact of the COVID-19 Pandemic on mental health in Ireland. Behaviour & Information Technology 2023:1 View
  15. Chan H, Cheng Z, Mendolia S, Paloyo A, Tani M, Proulx D, Savage D, Torgler B. Residential mobility restrictions and adverse mental health outcomes during the COVID-19 pandemic in the UK. Scientific Reports 2024;14(1) View
  16. Ramos Monserrat M, Ramón Molinas J, Fuster Truyol M, Bonet Manresa A, Planas Juan T, Montaño Moreno J, Pérez Martín M, Ruíz Armengol P, Personat Labrador A, Lamilla Buades C, Carrión García V, Salvá Garví M, Nuñez Jiménez C, Cabeza Irigoyen E. Assessing the social impacts of the COVID-19 crisis using phone helplines. The case of the Balearic Islands, Spain. Frontiers in Public Health 2024;12 View
  17. Turkington R, Potts C, Mulvenna M, Bond R, O'Neill S, Ennis E, Hardcastle K, Scowcroft E, Moore C, Hamra L. Talk Time Differences Between Interregional and Intraregional Calls to a Crisis Helpline: Statistical Analysis. JMIR Mental Health 2024;11:e58162 View
  18. Chandrasekaran A, Currano R, Batool V, Chen K, Murnane E, Sirkin D, Mauriello M. Therapy for Therapists: Design Opportunities to Support the Psychological Well-being of Mental Health Workers. Proceedings of the ACM on Human-Computer Interaction 2024;8(CSCW2):1 View

Books/Policy Documents

  1. Mao Y, Mohaghegh M. Innovative Technologies in Intelligent Systems and Industrial Applications. View