Techniques for Improving Communication of Emotional Content in Text-Only Web-Based Therapeutic Communications: Systematic Review

Christine Louise Paul   ^{1, 2, 3} , PhD ;   Martine Elizabeth Cox   ^{1, 2, 3} , B Nutr & Diet ;   Hannah Julie Small   ^{1, 2, 3} , B Psychological Science ;   Allison W Boyes   ^{1, 2, 3} , PhD ;   Lorna O'Brien   ⁴ , RN ;   Shiho Karina Rose   ^{1, 2, 3} , B FS&N(Hons) ;   Amanda L Baker   ⁵ , PhD ;   Frans A Henskens   ^{1, 6} , PhD ;   Hannah Naomi Kirkwood   ^{1, 2} , B Psychology (Hons) ;   Della M Roach   ^{1, 2, 3} , B Biomed Sci (Hons)

¹ Priority Research Centre for Health Behaviour, School of Medicine and Public Health, University of Newcastle, Callaghan, Australia

² Clinical Research Design, IT and Statistical Support Unit, Hunter Medical Research Institute, New Lambton, Australia

³ Hunter Cancer Research Alliance, Waratah, Australia

⁴ Cancer Council New South Wales, Woolloomooloo, Australia

⁵ School of Medicine and Public Health, University of Newcastle, Callaghan, Australia

⁶ Distributed Computing Research Group,, School of Electronic Engineering and Computer Science,, University of Newcastle, Callaghan, Australia