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This paper is in the following e-collection/theme issue:

Viewpoints and Opinions on Mental Health (203) Digital Mental Health Interventions, e-Mental Health and Cyberpsychology (3315) Chatbots and Conversational Agents (1210) Artificial Intelligence (4932) Generative Language Models Including ChatGPT (1599)

Published on in Vol 13 (2026)

This is a member publication of King's College London (Jisc)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/99354, first published .
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Tool or Companion? Reframing Conversational AI to Prevent Psychological Harm

Tool or Companion? Reframing Conversational AI to Prevent Psychological Harm

Authors of this article:

Asia Maurich Novelli1 Author Orcid Image ;   Sukhwinder Shergill2, 3 Author Orcid Image ;   Andreia Sofia Teixeira1, 3, 4, 5, 6 Author Orcid Image
Article Authors Cited by Tweetations (1) Metrics

Asia Maurich Novelli   1 , MSc ;   Sukhwinder Shergill   2, 3 , PhD ;   Andreia Sofia Teixeira   1, 3, 4, 5, 6 , PhD

1 BRAN Lab, Network Science Institute, Northeastern University London, London, England, United Kingdom

2 Institute of Psychiatry, Psychology and Neuroscience, King's College School, London, England, United Kingdom

3 Kent and Medway Medical School, Canterbury, England, United Kingdom

4 Institute for Cognitive and Brain Health, Northeastern University, Boston, MA, United States

5 LASIGE, Faculdade de Ciências, University of Lisbon, Lisboa, Lisbon, Portugal

6 Khoury College of Computer Sciences, Notheastern University, Boston, MA, United States

Corresponding Author:

  • Sukhwinder Shergill, PhD
  • Institute of Psychiatry, Psychology and Neuroscience, King's College School
  • De Crespigny Park
  • London, England SE5 8AB
  • United Kingdom
  • Phone: 44 207 848 0350
  • Email: sphasss@kcl.ac.uk