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Viewpoints and Opinions on Mental Health (52) Digital Mental Health Interventions, e-Mental Health and Cyberpsychology (2270) Depression and Mood Disorders; Suicide Prevention (1761) Chatbots and Conversational Agents (792) Psychotic Disorders (207) Responsible Health AI (87) Artificial Intelligence (2359) Harm Reduction Approaches (45)

Published on in Vol 13 (2026)

This is a member publication of King's College London (Jisc)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/91454, first published .
It Is the Journey, Not the Destination: Moving From End Points to Trajectories When Assessing Chatbot Mental Health Safety

It Is the Journey, Not the Destination: Moving From End Points to Trajectories When Assessing Chatbot Mental Health Safety

It Is the Journey, Not the Destination: Moving From End Points to Trajectories When Assessing Chatbot Mental Health Safety

Authors of this article:

Hamilton Morrin1, 2, 3 Author Orcid Image ;   Joshua Au Yeung4, 5, 6 Author Orcid Image ;   Zarinah Agnew7 Author Orcid Image ;   Søren Dinesen Østergaard8, 9 Author Orcid Image ;   Thomas A Pollak1, 3 Author Orcid Image
Article Authors Cited by Tweetations Metrics

Hamilton Morrin   1, 2, 3 , MBBS ;   Joshua Au Yeung   4, 5, 6 , MBBS ;   Zarinah Agnew   7 , PhD ;   Søren Dinesen Østergaard   8, 9 , PhD ;   Thomas A Pollak   1, 3 , PhD

1 Department of Psychosis Studies, Institute of Psychiatry, Psychology & Neuroscience, King's College London, London, England, United Kingdom

2 Department of Psychological Medicine, Institute of Psychiatry, Psychology & Neuroscience, King's College London, London, England, United Kingdom

3 South London and Maudsley NHS Foundation Trust, London, England, United Kingdom

4 King's College Hospital, London, England, United Kingdom

5 Nuraxi AI, London, United Kingdom

6 Department of Biostatistics and Health Informatics, Institute of Psychiatry, Psychology & Neuroscience, King's College London, London, England, United Kingdom

7 The Collective Intelligence Project, San Francisco, CA, United States

8 Department of Clinical Medicine, Aarhus University, Aarhus, Central Jutland, Denmark

9 Department of Affective Disorders, Aarhus University Hospital, Aarhus, Central Jutland, Denmark

Corresponding Author:

  • Hamilton Morrin, MBBS
  • Department of Psychosis Studies
  • Institute of Psychiatry, Psychology & Neuroscience, King's College London
  • 16 De Crespigny Park
  • London, England SE5 8AB
  • United Kingdom
  • Phone: 07752 814088
  • Email: hamilton.morrin@kcl.ac.uk