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Needs and Experiences of Users of Digital Navigation Tools for Mental Health Treatment and Supportive Services: Survey Study

Needs and Experiences of Users of Digital Navigation Tools for Mental Health Treatment and Supportive Services: Survey Study

Insurance providers who offer Affordable Care Act marketplace and Medicare Advantage plans are required to publish provider directories [13,14], and many insurers and health systems offer web-based provider search and appointment scheduling tools. However, successfully connecting to appropriate services can be challenging, even with the aid of a directory or search tool.

Elizabeth Stafford, Teri Brister, Ken Duckworth, Natali Rauseo-Ricupero, Sarah Lagan

JMIR Ment Health 2021;8(6):e27022