Review
Abstract
Background: Telemedicine has emerged as a promising tool to enhance adherence and monitoring in patients with eating disorders (EDs). Traditional face-to-face cognitive therapies remain the gold standard; however, integrating telemedicine may provide additional support and improve patient engagement and retention. Given the increasing use of digital health interventions, it is crucial to assess their safety and effectiveness in complementing conventional treatments.
Objective: We aimed to evaluate the safety and effectiveness of telemedicine as a complementary tool for cognitive face-to-face therapies to promote adherence and monitoring of patients with EDs.
Methods: We consulted the National Institute for Health and Care Excellence, the Canadian Agency for Drugs and Technologies in Health (now known as Canada’s Drug Agency), MEDLINE (Ovid), Embase, Web of Science, Cochrane Library, international HTA database (International Network of Agencies for Health Technology Assessment), CINAHL (EBSCO), and PsycINFO (EBSCO) websites and databases in December 2024 to identify eligible systematic reviews, synthesis reports, or meta-analyses that address telemedicine as a complementary therapy to face-to-face care in patients with EDs. Two researchers performed an independent critical reading of the systematic reviews and assessed the risk of bias using AMSTAR-2 (A Measurement Tool to Assess Systematic Reviews, version 2).
Results: We initially identified 1004 studies, but only 5 (0.5%) systematic reviews met the inclusion criteria. Email, vodcasts, smartphone apps, and SMS text messaging were the principal telemedicine channels. Telemedicine interventions were safe, helpful, and motivating; improved retention rates and patient-physician communication; and reduced ED symptoms.
Conclusions: Telemedicine interventions showed promising, positive findings as a complementary tool for face-to-face ED treatment that must be interpreted cautiously. The limited number of systematic reviews selected and their moderate to critically low quality underscore the need for further research in this area.
doi:10.2196/74057
Keywords
Introduction
Background
Eating disorders (EDs) are psychiatric disorders defined as abnormal eating habits that negatively affect a person’s physical or mental health and usually begin in late childhood or early adulthood. These are associated with significant medical, psychiatric, and psychosocial consequences.
The global burden of EDs was estimated at 6.6 million people by 2019 []. In Spain, the estimated prevalence was 13% in both sexes []. However, the COVID-19 pandemic had a negative impact on EDs, increasing the incidence among young people and the demand for care in most countries [,].
The most common EDs include anorexia nervosa (AN), bulimia nervosa (BN), binge eating disorder (BED), and eating disorder not otherwise specified (EDNOS). AN is characterized by an intense fear of gaining weight, persistent behaviors that interfere with weight gain, and a distorted perception of one’s own body image. It often results in dangerously low body weight and can lead to severe medical complications, such as bradycardia, osteoporosis, amenorrhea, and electrolyte imbalances. BN involves recurrent episodes of binge eating—consuming unusually large amounts of food within a discrete period—followed by inappropriate compensatory behaviors, such as self-induced vomiting, excessive exercise, fasting, or misuse of laxatives or diuretics. Unlike AN, individuals with BN typically maintain their body weight within or above the normal range, which can delay recognition and diagnosis. BED is defined as repeated episodes of uncontrollable overeating without the regular use of compensatory behaviors, often accompanied by feelings of guilt, shame, and emotional distress. BED is the most prevalent ED and is frequently associated with overweight and obesity. EDNOS, now referred to in Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition as other specified feeding or eating disorder, encompasses clinically significant eating disturbances that do not meet the full criteria for AN, BN, or BED. Examples include atypical AN (significant weight loss despite normal weight), purging disorder, and night eating syndrome. EDNOS represents a substantial portion of ED diagnoses, especially in clinical settings, and is associated with comparable levels of psychological distress and functional impairment [,]. The onset of EDs generally occurs between the ages of 10 and 20 years, although BED and EDNOS may appear in slightly older age groups [].
EDs are associated with numerous physical problems (eg, diabetes, hypertension, and ulcers) and mental disorders (eg, anxiety disorder and depression) []. Patients with EDs have significantly higher mortality and suicide rates compared to the standard population [,]. The etiopathogenesis of ED is complex and not yet well understood. It may arise from the interaction of multiple risk factors, including genetic, neurobiological, psychological (eg, body image disturbances and personality disorders), developmental factors (eg, childhood sexual abuse), and sociocultural factors [].
Given that EDs show great variability in their manifestation and severity, the treatment requires multidisciplinary collaboration of psychiatrists, psychologists, general practitioners, nutritionists (or endocrinologists), dieticians, nurses, and occupational therapists []. The treatments include medical nutritional support, pharmacological treatments, and psychological therapies. Cognitive behavioral therapies (CBTs) have been shown to be effective for the treatment of EDs and are considered the therapies of choice by psychologists for both treatment and ongoing support of patients with EDs []. Many therapists have observed telemedicine as an alternative to face-to-face therapy in extreme health situations, such as during the COVID-19 pandemic, although the availability of technological equipment for its administration has been uneven.
Telemedicine is the use of telecommunication systems to provide health care at a distance []. It involves the secure transmission of medical data and information via text, sound, images, or other forms necessary for the prevention, diagnosis, treatment, and monitoring of patients (EU Commission definition, COM {2008}689) []. Methods may vary in terms of the way the intervention is technically implemented, using tablets, smartphones, and computers, and the channels such as smartphone apps, websites, SMS text messaging, and vodcast, among others. In recent years, considerable progress has been made in the development and validation of psychological treatments administered through telecommunication systems. The popularity of telemedicine has increased rapidly in recent decades, and researchers have realized its potential in mental health and health in general. Telemedicine is a current trend as it is estimated that more than 50% of the population in high- and middle-income countries suffer from at least one mental disorder in their lifetime, with a significant impact on their quality of life [].
Several factors have contributed to the growth in the adoption of telemedicine in health care, such as significant advances in communication technologies, the widespread use of high-speed internet, and the COVID-19 pandemic. The COVID-19 pandemic catalyzed the rapid and global adoption of telemedicine solutions in daily practice in all health care fields [] due to the need for physical distancing and the shortage of health care professionals []. However, the implementation of telemedicine also raises technical and privacy concerns, including data security, patient confidentiality, cybersecurity vulnerabilities, and disparities in digital literacy and access to technology. Addressing these issues is crucial to ensuring the safe, ethical, and equitable delivery of care through telecommunication platforms [-]. The integration of technology into the study and treatment of EDs has taken many forms, including independent web-based intervention platforms, virtual reality interventions, smartphone apps, and technology-based treatment add-ons [,].
Objectives
We aimed to evaluate the safety and effectiveness of telemedicine as a complementary tool for cognitive face-to-face therapies to promote adherence and monitoring in patients with an ED undergoing treatment.
Methods
Overview
We conducted a systematic review of the literature of telemedicine and EDs following the recommendations contained in the PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) reporting guidelines []. The research question was established in PICO (population, intervention, comparison, and outcomes) format. The review was conducted in accordance with a prespecified protocol, although this was not registered in a public database.
Source and Search Strategy
We searched the following health evaluation agency websites and databases: the National Institute for Health and Care Excellence, the Canadian Agency for Drugs and Technologies in Health (now known as Canada’s Drug Agency), MEDLINE (Ovid), Embase, Web of Science, Cochrane Library, international HTA database (International Network of Agencies for Health Technology Assessment), CINAHL (EBSCO), and PsycINFO (EBSCO). Structured and systematic search strategies specific to each resource consulted were constructed using free and controlled terminology to identify the relevant studies (). The last update was conducted in December 2024 without temporal restrictions.
Eligibility Criteria
All identified references were initially filtered by title and abstract, and later, after full-text reading, using the following inclusion criteria: systematic reviews, synthesis reports, or meta-analyses studies that address telemedicine as a complementary therapy to face-to-face care; patients with an ED diagnosis and under treatment; and without language limits. Other study designs, editorials, letters to the editor, opinions, notes, surveys, consensus documents, conference abstracts, systematic reviews without assessment of the methodological quality of the included studies, and animal studies were excluded. A review of systematic reviews was selected to avoid redundancy and build on existing high-quality evidence.
Data Extraction
The authors, country, year of publication, objectives, study design, patient characteristics, databases consulted, date of the search, intervention, time of follow-up, and result measures of the included studies were extracted and summarized in tables.
Methodological Quality Assessment
Two researchers performed an independent critical reading of the systematic reviews and assessed the risk of bias in the included studies, following the methodology established in AMSTAR-2 (A Measurement Tool to Assess Systematic Reviews, version 2) []. Potential disagreements were resolved by consensus.
Analysis and Synthesis of Results
We performed a qualitative synthesis of the primary outcome measures following the reporting criteria established by the PRISMA guidelines []. We collected them in tables for the descriptive and narrative analysis. Although a meta-analysis was initially considered, the substantial heterogeneity in intervention types and outcome measures across the included studies made this approach inappropriate. A qualitative synthesis was chosen to provide a comprehensive overview of the available evidence.
Results
Included Studies
A total of 1004 studies were initially identified from the search in the MEDLINE, Embase, CINAHL, Cochrane Library, Web of Science, PsycINFO, Canadian Agency for Drugs and Technologies in Health (now known as Canada’s Drug Agency) international HTA database, and National Institute for Health and Care Excellence databases and websites, but 184 (18.3%) duplicates were removed before screening. Therefore, 820 studies were included in the screening process. shows a flow diagram of the screening process and the reasons for exclusion. Briefly, 80.1% (657/820) of studies were excluded by title or abstract because they did not meet the inclusion criteria. The remaining 19.9% (163/820) studies were assessed for eligibility. After full-text reading, 96.9% (158/163) studies were excluded due to different reasons, such as different populations than the one studied, intervention not as a supplementary means, or lack of methodological quality assessment, among others. Finally, 5 studies were included in the review.

Characteristics of the Included Studies
We identified 5 systematic reviews on telemedicine as a complementary tool to face-to-face care, published between 2011 and 2021. The characteristics of these systematic reviews are summarized in . These reviews varied in their intervention types, study populations, study designs, and geographic focus, reflecting the diverse landscape of telemedicine research in EDs.
| Study and year | Intervention | Country | Population | Number of primary studies | Risk of bias assessment | Objective of the study | Resources consulted and search date |
| Aardoom et al [], 2013 | Email as a therapeutic complement to face-to-face therapy with elements of CBTa (the emails were mostly supportive, including words of encouragement) | United States | Women with ANb and EDNOSc; aged 13 to 50 years; women (N=7) | 2 observational case series [,] | The Cochrane Risk of Bias tool for RCTsd. Studies were classified into levels of evidence: the lower the level assigned, the higher the methodological quality | Review the literature on the treatment of EDe via the internet. | MEDLINE, Embase, PsycINFO, and Web of Science; January 2013 |
| Anastasiadou et al [], 2018 | mHealth interventions as an adjunct to face-to-face CBT-based treatment; vodcast intervention with mobile technology; smartphone app; SMS text messages | United Kingdom, United States, and Germany | AN, BNf, BEDg, EDNOS; aged 16 to 67 years; N=351 | 9 total studies: 2 experimental non-RCT [,]; 3 observational case series [-]; 1 experimental case series []; 2 experimental RCTj [,]; and 1 experimental crossover study [] | Studies were classified into levels of evidence according to the Centre for Evidence-Based Medicine | Systematically review existing evidence for mHealth tools for the treatment of ED. | PubMed, PsycINFO, Scopus, and ClinicalTrials.gov; October 2017 |
| Hay and Claudino [], 2015 | SMS text messages versus usual CBT treatment after hospital discharge (the SMS intervention consisted of a weekly interaction); Email as a therapeutic complement to face-to-face therapy | N/Ah | Women with BN or EDNOS (N=165); aged >18 years | 1 experimental RCT [] and 1 systematic review [] | GRADEi system | To assess the effects of online interventions for people with BN. | MEDLINE, Embase, Cochrane Library, DAREj, and HTA database; April 2014 |
| Martin et al [], 2011 | Email as a therapeutic complement to face-to-face therapy with elements of CBT | United States | Women with AN and EDNOS; aged 13 to 50 years; female (N=7) | 2 observational case series [,] | MMATk | To assess the effectiveness and impact of network communication interventions in young people with mental health problems. | MEDLINE, Embase, ASSIAl, Sociological Abstracts, Social Studies abstract, PsychINFO, Cochrane Database of Systematic Reviews, dissertation abstracts, and current controlled trials; May 2009 |
| Neumayr et al [], 2021 | Smartphone app as a complement to face-to-face CBT-based therapy | Germany | Women with BN and BED (N=66) | 1 experimental RCT [] | The quality assessment of all included publications was conducted according to 10 of the 14 codes for weaknesses [] | To identify the apps for the mental disorders depression, anxiety, and ED that have already been evaluated internationally; check their availability in the German app stores, as well as their availability in German; and present the results of the RCTs. | PubMed, PsychINFO, and PSYNDEX; June 2018 |
aCBT: cognitive behavioral therapy.
bAN: anorexia nervosa.
cEDNOS: eating disorder not otherwise specified.
dRCT: randomized controlled trial.
eED: eating disorder.
fBN: bulimia nervosa.
gBED: binge eating disorder.
hN/A: not applicable.
iGRADE: Grading of Recommendations, Assessment, Development, and Evaluation.
jDARE: Database of Abstracts of Reviews of Effects.
kMMAT: Mixed Methods Appraisal Tool.
lASSIA: Applied Social Sciences Index and Abstracts.
The included reviews covered a wide range of telemedicine interventions, including email support (Aardoom et al [] and Martin et al []), smartphone apps (Neumayr et al []), SMS text messages (Hay and Claudino []), and mHealth tools such as vodcasts (Anastasiadou et al []). These interventions were generally designed as adjuncts to face-to-face CBT, with a focus on providing motivational support, symptom monitoring, and psychoeducation.
The studies included in these reviews targeted various populations with EDs, including individuals with AN, BN, BED, and EDNOS. Most of the included studies focused primarily on women (513/617, 86.5%), although 2 reviews (Anastasiadou et al [] and Neumayr et al []) included studies with both male and female participants, representing 13.52% of the total study population. This gender imbalance reflects the typical distribution of EDs but highlights the need for more inclusive research in this area.
The included systematic reviews incorporated a variety of study designs, including randomized controlled trials (RCTs), non-RCT experimental studies, observational case series, and crossover studies. Notably, there was some overlap in the primary studies included in these reviews. For example, the RCT by Hildebrandt et al [] was included in the studies by both Anastasiadou et al [] and Neumayr et al [], while the observational case series studies by Yager et al [,] were included in the studies by both Martin et al [] and Aardoom et al [].
As summarized in , most of the included studies were conducted in high-income countries, including the United States, the United Kingdom, and Germany. This geographic concentration may limit the generalizability of the findings, as telemedicine interventions can vary significantly in their accessibility and effectiveness across different health care systems and socioeconomic contexts.
Several primary studies were included in the multiple reviews, highlighting the interconnected nature of the evidence base in this field. For example, the case series included in the reviews by Martin et al [] and Aardoom et al [] were largely overlapping, as were some of the experimental studies included in the reviews by Anastasiadou et al [] and Hay and Claudino []. This overlap underscores the importance of carefully evaluating the quality and relevance of included studies to avoid double-counting evidence in future reviews.
Overall, the included reviews reflect a diverse but sometimes overlapping body of evidence on the use of telemedicine as a complementary tool for the treatment of EDs, emphasizing the need for more rigorous primary studies with broader population samples and more standardized outcome measures.
Quality Assessment
None of the 5 systematic reviews performed a meta-analysis. The methodological quality of the reviews was evaluated by applying AMSTAR-2 domains criteria [] ( [,,,,,]).
The systematic reviews by Martin et al [] and Hay and Claudino [] showed a moderate level of confidence. The main weaknesses were that they did not explicitly state that the review methods were established before the conduct of the review so that any significant deviation from the protocol could be justified [], the exhaustive literature search strategy was partially presented [,], and their failure to explicitly provide the list of excluded studies and the justification for their exclusions [,]. Other methodological weaknesses found were related to the absence of information on the decision to include study design in the reviews analyzed [,], the failure to conduct peer selection or data extraction [,], and the absence of information on aspects related to the funding of the included studies 15,20]. The systematic reviews by Anastasiadou et al [] and Neumayr et al [] showed a low level of confidence. The main weaknesses were that they did not explicitly state that the review methods were established before the conduct of the review so that any significant deviation from the protocol could be justified [,], they partially presented the exhaustive literature search strategy [,], their failure to explicitly provide the list of excluded studies and the justification for their exclusions [,], and they did not explicitly provide the observed heterogeneity in the results of the review [,]. Other limitations found in these reviews were related to the absence of information on the decision to include the study design in the reviews analyzed and the absence of information on aspects related to the funding of the included studies. Finally, the systematic review by Aardoom et al [] demonstrated a critically low level of confidence. The critical weaknesses were the failure to explicitly state that the review methods were established before the conduct of the review, making it difficult to justify any significant deviations from the protocol, as well as the absence of a predefined protocol. In addition, there was a partial lack of an exhaustive literature search strategy and a missing list of excluded studies, along with the reasons for their exclusion. Other identified limitations involved the lack of information regarding the decision to include specific study designs, the absence of peer selection or data extraction, and missing details about the funding of the included studies.
Safety of Telemedicine Interventions
The systematic reviews did not find direct adverse effects of telemedicine interventions on patients’ health. However, Martin et al [] and Anastasiadou et al [] identified some patients’ concerns about computer privacy using email and smartphone apps, respectively; particularly, with the personalized nature of SMS text messages treatment of patients with AN and BN ( [,,]).
The next section first describes the modalities of the technological interventions and then presents them organized by the conditions addressed.
Efficacy and Effectiveness of Each Telemedicine Intervention
The systematic reviews by Aardoom et al [] and Martin et al [] included the same 2 observational case series studies [,] assessing the email as a complementary tool for the anorexia and EDNOS treatments ( and ). These studies were classified as having a low level of quality, and qualitative data could not be extracted. Patients considered the email helpful, motivating, and a good approach to keep in touch with the therapist, as it freed up time in face-to-face sessions. Patients highlighted that email provided positive emotional warmth because they could communicate with therapists whenever needed ().
| Study, intervention, and comparator | Follow-up | Number of primary studies | Results | Quality of studies | ||||||
| Aardoom et al [], 2013 | ||||||||||
| Email as a complement | ||||||||||
| No comparator |
| 1 observational case series [] |
| Level 5 | ||||||
| Anastasiadou et al [], 2018 | ||||||||||
| Vodcast: “supported eating” intervention with mobile technology (vodcast video with auditory and visual images of the EDb) | ||||||||||
| CGc: music |
| 1 non-RCTd experimental study [] |
| Level 2 | ||||||
| Inpatient and outpatient CG: music |
| 1 non-RCT experimental study [] |
| Level 2 | ||||||
| Vodcasts: energy controller, mindful eating, and motivational reflection (participants received a DVD with 3 vodcasts for use at home) | ||||||||||
| No comparator |
| 1 observational case series [] |
| Level 4 | ||||||
| Martin et al [] | ||||||||||
| Email as a complement. | ||||||||||
| No comparator |
| 1 observational case series [] |
| MMATh: 1.1i yes; 1.2 yes; 1.3 yes; 1.4 yes; 1.5 N/A; 1.6 yes | ||||||
aN/A: not applicable.
bED: eating disorder.
cCG: control group.
dRCT: randomized controlled trial.
eVAS: visual analogue scale.
fIG: intervention group.
gES: effect size.
hMMAT: Mixed Methods Appraisal Tool.
i1.1: Is a qualitative objective or question stated? 1.2: Is an appropriate qualitative approach, design, or method described? 1.3: Is the study context described and findings related to it? 1.4: Are participants described and is sampling justified? 1.5: Are qualitative data collection and analysis processes described? 1.6: Do researchers describe their reflexivity?
| Study, population, and intervention | Comparator | Follow-up | Number of primary studies | Results | Quality of studies | |
| Aardoom et al [], 2013 | ||||||
| Population: people with ANa and EDb; intervention: email | No comparator | No follow-up | 1 observational case series [] |
| Level 5 | |
| Anastasiadou et al [], 2018 | ||||||
| Population: people with AN and BNd; intervention: smartphone app: self‐monitoring through the “Food for thought” app. (Patients used app [CBTe‐based] and clinicians answered questions at any time) | No comparator | 8 weeks after initial registration | 1 observational case series [] |
| Level 4 | |
| Population: people with BN and BEDf; intervention: smartphone app: “Noom monitor.” (12 weeks: CBT‐GSHg+app) | CBT‐GSH | 4, 8, 12, 24, and 36 weeks | 1 experimental RCTh [] |
| Level 2 | |
| Population: people with AN and BN; intervention: SMS text messaging (8 weeks: 4 weeks CBT+motivational text messages and 4 weeks without any text messages) | No comparator | 8 weeks | Experimental crossover [] |
| Level 2 | |
| Population: people with BN and EDNOSn; intervention: SMS text messages versus TAUo after hospital discharge. | TAU | 4 months and 8 months | 1 RCT [] |
| Level 2 | |
| Hay and Claudino [], 2015 | ||||||
| Population: people with BN and EDNOS; intervention: SMS text messaging versus usual treatment after hospital discharge (the text messaging intervention consisted of a weekly interaction for 16 weeks after discharge. Participants used their private mobile phones to report body dissatisfaction, frequency of binge eating, and frequency of compensatory behaviors, and the software followed an algorithm to provide a personalized feedback message) | TAU | 4 months and 8 months | 1 RCT [] |
| Very low | |
| Martin et al [], 2011 | ||||||
| Population: people with AN and ED; intervention: email | No comparator | No follow-up | 1 observational case series [] |
| MMATt: 1.1u yes; 1.2 yes; 1.3 N/A; 1.4 N/A; 1.5 yes; 1.6 yes | |
| Neumayr et al [], 2021 | ||||||
| Population: people with BN and BED; intervention: smartphone app, “Noom monitor” (12 weeks; CBT‐GSH+app) | CBT‐GSH | 4, 12, 24, and 36 weeks | 1 experimental RCT [] |
| Exclusive presence of self-assessment tools as a measure of results | |
aAN: anorexia nervosa.
bED: eating disorder.
cN/A: not applicable.
dBN: bulimia nervosa.
eCBT: cognitive behavioral therapy.
fBED: binge eating disorder.
gGSH: guided self-help.
hRCT: randomized controlled trial.
iOBE: objective bulimic episode.
jSBE: subjective bulimic episode.
kns: no significant differences between the groups.
lEDE-Q: eating disorder examination questionnaire.
mRMQ: Readiness and Motivation Questionnaire.
nEDNOS: eating disorder not otherwise specified.
oTAU treatment as usual.
pITT: intent to treat.
qIG: intervention group.
rCG: control group.
sDSM-IV: Diagnostic and Statistical Manual of Mental Disorders, Fourth Edition.
tMMAT: Mixed Methods Appraisal Tool.
u1.1: Is a qualitative objective or question stated? 1.2: Is an appropriate qualitative approach, design, or method described? 1.3: Is the study context described and findings related to it? 1.4: Are participants described and is sampling justified? 1.5: Are qualitative data collection and analysis processes described? 1.6: Do researchers describe their reflexivity?
Vodcast
The systematic review by Anastasiadou et al [] included 2 non-RCT experimental studies [,] and 1 observational case series study [] that evaluated the vodcast as a complementary tool for ED treatment. The quality levels of these studies were moderate and low, respectively. The non-RCT used the vodcast “Supported eating” by mobile technology, and the observational study used the vodcast “Energy controller, mindful eating, motivation reflection” provided on a DVD. Regarding the non-RCT studies, within-group improvements in symptoms were found to be related to reductions in anxiety (P<.05) and an improvement in mood. In addition, an increase in food consumption and a more significant decrease in distress and attentional bias to food were also observed after the vodcast intervention among the patient group []. Regarding the observational case series study, the vodcasts were well accepted by the patients, who considered them useful, supportive, and motivating. They observed an increase in food intake and weight gain []. However, in the non-RCT [], this mode of intervention was not considered very useful (; ).
Smartphone App
The systematic reviews by Anastasiadou et al [], and Neumayr et al [] included 1 RCT and 2 observational case studies that assessed smartphone apps; particularly, the Noom monitor app for patients with BN and BED [], the CBT-based Food for Thought app for patients with AN and BN [], and a smartphone app with the self-help program with personalized CBT and ecological momentary intervention modules for the treatment of patients with BED [], respectively. The RCT [] was included in both systematic reviews. The quality of these studies was moderate to low. According to the RCT study, smartphone app use reduces binge eating and purging episodes and increases patients’ body mass. Regarding the observational case series studies, patients considered the smartphone apps feasible and acceptable and increased the frequency of food recording compared to the traditional method. However, the RCT did not show any differences in adherence and alliance between the intervention and control groups. Patients with BED participating in observational studies disclosed concerns about the personalization and privacy of this method (--; ).
SMS Text Messages
The systematic reviews by Anastasiadou et al [] and Hay and Claudino [] included an experimental case study [], a crossover experimental study [], and an RCT [] evaluating SMS text messaging as a complementary tool for BN, EDNOS, and AN treatment (-). Both systematic reviews included the same RCT []. SMS text messaging significantly decreased the number of episodes of purging and binge eating, symptoms of depression and ED, and late-night meals []. Similarly, significant differences were observed in remission rates between the intervention and control groups [,] (). The acceptability and feasibility of SMS text messaging by their users were satisfactory []. The feasibility scores were 91.5% of the daily entries and 87.4% of the daily food records in the crossover experimental study. Adherence was 87% in the experimental case series. Patients found the reminders helpful despite some doubts about personalizing the messages ().
| Study and year | Intervention | Comparator | Follow-up | Number of primary studies | Results | Quality of study |
| Anastasiadou et al [], 2018 | SMS text‐ messaging: program for self‐ monitoring BN symptoms with CBTa components | No comparator | 12 weeks and 24 weeks | 1 experimental case series [] | Primary outcome: BDIb; EDIc; NEQd (number of binges and number of purges). BDI: t15=X; P<.001; baseline—mean 23.1, SD 0.7; 12 weeks—mean 11.4, SD 9.6; 24 weeks—mean 8.8, SD 9.4. EDI: within‐group effect—positive and significant; within‐group effect size=1.26. NEQ: within‐group effect—positive and significant; within‐group effect size=0.61. Binges past week: within‐group effect—positive and significant; within‐group effect size=0.90. Purges past week: within‐group effect—positive and significant; within‐group effect size=0.72 | Level 4 |
aCBT: cognitive behavioral therapy.
bBDI: Beck Depression Inventory.
cEDI: Eating Disorder Inventory questionnaire.
dNEQ: Night Eating Questionnaire.
| Study, year | Intervention | Comparator | Follow-up | Number of primary studies | Results | Quality of study |
| Anastasiadou et al [], 2018 | Smartphone app: self‐help program for BED; IGa: patients used a self‐help program with CBTb modules+personalized EMIc+self-monitoring | No comparator | Not reported | 1 observational case series [] | N/Ad | Level 4 |
aIG: intervention group.
bCBT: cognitive behavioral therapy.
cEMI: ecological momentary intervention.
dN/A: not applicable.
Efficacy and Effectiveness of Telemedicine Intervention by Eating Disorder
Anorexia Nervosa
Two non-RCT experimental studies [,] included in the systematic review by Anastasiadou et al [] showed that vodcasts as a complementary treatment significantly reduced anxiety (P<.05) and negative thoughts (P<.05) and positively improved the mood of the intervention group participants in the subsequent evaluations compared to the control group receiving music treatment. In addition, vodcast increased food consumption and significantly decreased the distress and attentional bias to food after the intervention []. However, regarding the usefulness of vodcasts, one of the non-RCT experimental studies included in this review considered it not very useful and too focused on ED problems. In contrast, the observational study included in the same review highlighted that vodcast use increased food intake, reduced anxiety, and increased weight after 3 months. In this observational study, vodcasts were considered useful and a source of support and motivation.
According to a case series study included in the systematic reviews by both Aardoom et al [] and Martin et al [], email was a useful complementary therapy because it allowed patients to express themselves more easily and freed up time in face-to-face sessions in an outpatient setting. and provide detailed information.
Bulimia Nervosa
The systematic review by Anastasiadou et al [] included an experimental case series [] assessing the within-group effect of SMS text messaging for self‐monitoring BN symptoms with CBT components after 12- and 24 weeks from intervention. Binge eating and purging episodes decreased significantly (within‐group effect size was 0.90 and 0.72, respectively). Symptoms of depression (Beck Depression Inventory: P<.001), ED (Eating Disorder Inventory: effect size=1.26), and nighttime eating (Night Eating Questionnaire: effect size=0.61) decreased significantly. In addition, the acceptability was above average, and the adherence was 87%. The attrition was 48.4% of the total study population and 60% of those who started treatment. and provide detailed information.
Binge Eating Disorder
The systematic review by Anastasiadou et al [] included an observational case series [] assessing the use of a smartphone app with a self-help program that includes modules on CBT, personalized ecological momentary intervention, and self-monitoring. However, no information is available on its effects (). Patients considered the intervention feasible and acceptable. However, they expressed concerns about the personalization and adaptability of the app, as well as privacy and sharing issues ().
Heterogeneous Study Population
Most of the primary studies included in the 5 systematic reviews were performed on a heterogeneous population of patients presenting different EDs. and summarize the telemedicine effect found and the qualitative information extracted from these studies containing a heterogeneous population, respectively.
Briefly, the systematic reviews by Anastasiadou et al [] and Neumayr et al [] included an RCT [] evaluating the Noom monitor app as a complementary tool for the treatment of patients with BN and BED. The study revealed greater reductions in binge eating and purging episodes than in the control group (objective bulimic episodes intergroup effect=0.41) and within-group improvements in ED-related symptoms (objective bulimic episodes, subjective bulimic episodes, eating disorder examination questionnaire) and the increase in BMI. No differences in treatment adherence or adherence were reported when compared to the control group.
The systematic reviews by Anastasiadou et al [] and Hay and Claudino [] included an RCT [] evaluating the SMS text messages to prevent relapses in patients with BN and EDNOS. The study showed that SMS improved the abstinence levels at 8 months (37.8% vs 18.1%; P<.01), reduced the rate of women having complete symptoms of BN and EDNOS (32.9% vs 54.2%; P<.01), and increased remission rates (51.2% vs 35.1%; P=.05) compared to the usual treatment. In addition, the study by Anastasiadou et al [] included an experimental crossover study [] assessing SMS text messages to prevent relapse in patients with AN and BN. In this experimental crossover study, patients significantly reduced dietary restriction at 8 weeks (in-group effect size based on eating disorder examination questionnaire score=2.01) and significantly increased their willingness to change as measured by the Readiness and Motivation Questionnaire (P<.05). SMS text messaging was considered a feasible complementary tool (based on the 91.5% of the daily entries and 87.4% of the daily food records), with satisfactory acceptability (mean 7.05, SD 2.36 out of 10 points) and high retention rate (92.2%). Overall, users liked the text messages and the reminders’ usefulness, although some disclosed dissatisfaction with the personalized nature of the messages.
Finally, the systematic reviews by Aardoom et al [], Anastasiadou et al [], and Martin et al [] included observational studies assessing email and the Food for thought smartphone app as complementary tools for the treatment patients with AN, BN, and ED. These studies highlighted that email increased the frequency and time of contact between patients and clinicians, and that the Food for thought app increased the frequency of food registration compared to pen and paper.
Synthesis of Findings
synthesizes the main findings extracted from the 5 systemic reviews selected, presented by type of ED, study design, and telemedicine intervention.
| EDa and the number of primary studies | Telemedicine resource | Summary of results | |||
| Anorexia nervosa [,,] | |||||
| 2 non-RCTa experimental studies [,] | Vodcast |
| |||
| 2 observational case series [,] | Vodcast |
| |||
| 2 observational case series |
| ||||
| Bulimia [] | |||||
| 1 experimental case series [] | SMS text messages |
| |||
| BEDd [] | |||||
| 1 observational case series [] | Smartphone app |
| |||
| Heterogeneous study population [,,,,] | |||||
| 1 experimental RCT (BNe and BED) [] | Smartphone app |
| |||
| 1 experimental RCT (BN and EDNOSf) [] | SMS text messages |
| |||
| 1 observational case series (ANg and ED) [] |
| ||||
| 1 observational case series (AN and BN) [] | Smartphone app |
| |||
| 1 experimental crossover study (AN and BN) [] | SMS text messages |
| |||
aED: eating disorder.
bRCT: randomized controlled trial.
cEDI: Eating Disorder Inventory questionnaire.
dBED: binge eating disorder.
eBN: bulimia nervosa.
fEDNOS: eating disorder not otherwise specified.
gAN: anorexia nervosa.
Discussion
Principal Findings
Despite the global burden of EDs [,,] and the rapid and global adoption of telemedicine solutions in health care [], only 5 systematic reviews were identified that discuss telemedicine interventions as a complementary tool to face-to-face ED treatments [,,,,]. These reviews encompass a high heterogeneity of primary studies, highlighting the need for more comprehensive research in this area.
Regarding the effectiveness of these interventions, promising outcomes were observed, as presented in .
Anorexia nervosa
Vodcast as a complementary treatment for anorexia nervosa (AN) was associated with substantial reductions in anxiety, negative thoughts, and improved positive mood compared to the control group. It also led to increased food consumption and reduced anxiety levels.
Bulimia nervosa
Significant reductions in binge eating, purging episodes, symptoms of depression, and nighttime eating were observed.
Binge eating disorder
In the observational study using a smartphone app, patients found the intervention feasible and acceptable.
Mixed eating disorders
Use of smartphone apps in patients with bulimia nervosa (BN) or binge eating disorder significantly reduced binge eating and purging episodes and improved both objective and subjective bulimic episodes within the group. It also increased BMI in these populations. SMS text messaging significantly reduced dietary restriction, improved readiness and motivation (as measured by the Readiness and Motivation Questionnaire), and reduced overall symptom severity in patients with AN or BN.
This study identified email, vodcasts, smartphone apps and SMS text messaging as the principal telemedicine channels offering patients access and adherence to treatment, improving patient-physician communication, and increasing patients’ motivation. In most cases, patients highlighted the usefulness of telemedicine interventions. However, security and privacy issues remain a challenge, as some patients expressed concerns about the use of email and smartphone apps. Patients with EDs, who often struggle with distorted self-perception, may be particularly sensitive to privacy concerns [].
Although none of the systematic reviews identified direct adverse effects of telemedicine interventions on patients’ health, concerns about privacy in the use of email and smartphone apps were noted. Furthermore, while no technical or organizational problems were explicitly reported in the studies, the scientific literature highlights potential issues, such as technical problems [], sound and video quality [], difficulties in ensuring privacy (of parents and children), lack of adequate devices for telemedicine access, and connectivity problems []. These factors could impact the effectiveness and safety of telemedicine interventions.
No direct adverse effects of telemedicine intervention on patients’ health were disclosed, although concerns about privacy in the use of email and smartphone apps were identified in some patients [,].
Telemedicine intervention showed promise as a complementary tool for face-to-face ED treatment with potential benefits for both patients and health care systems. However, it is important to acknowledge that most primary studies included in the systematic reviews were observational case series and non-RCTs, which limited the quantitative data on effectiveness. This highlights the urgent need for further high-quality research in this field. The systematic review by Anastasiadou et al [] highlighted the RCT study by Hildebrandt et al [], which found that smartphone apps as an adjunct ED therapy in heterogeneous study populations increased BMI. These findings are particularly significant for patients with BN and BED, who are often overweight.
In terms of treatment adherence, some primary studies revealed a promising 87% retention rate among patients with BN who used SMS text messaging [] and 78.8% among patients with BN and BED who used the Noom monitor app []. However, it is important to note that the potential efficacy of telemedicine in promoting treatment adherence is an area that requires more research, as the RCT [] did not find differences in patients with BN and BED using the smartphone app compared with the control group.
The methodological quality of systematic reviews revised in this study ranged from moderate to critically low. This variation in confidence levels could potentially impact the risks of bias in their results. However, it is important to note that the AMSTAR-2 tool, which we used for this evaluation, does not consider the quality of the studies included in each document. Most of the primary studies included in the selected systematic reviews were observational studies with a small number of patients, leading the authors of the systematic reviews to classify them as low quality. We identified only 2 RCTs and 3 experimental studies among the 5 systematic reviews. It is worth mentioning that 2 case series and 2 RCTs were duplicated in some of the identified systematic reviews. The primary studies also had a limited number of interventions for the control group.
Given the limited literature specifically focused on EDs, it is also important to consider the findings of research on other mental health conditions. EDs frequently co-occur with psychiatric diagnoses, such as anxiety disorders, major depressive disorder, and obsessive-compulsive disorder, and share overlapping risk factors and symptomatology. Evidence from studies on these conditions has shown that telemedicine can be effective in supporting symptom monitoring, improving treatment engagement, and facilitating access to care, particularly in underserved populations. These broader findings may offer valuable insights into the potential benefits and limitations of telemedicine-based interventions for individuals with EDs, especially when comorbidities are present. Future studies on EDs should take this into account and incorporate more integrated approaches that address both EDs and commonly associated mental health disorders.
Limitations
The main limitation of our study is the limited number of systematic reviews identified that analyzed the effects of telemedicine interventions on face-to-face therapies in patients with ED. Overall, these systematic reviews showed a wide heterogeneity in the study designs, telemedicine interventions, ED conditions in the study population, follow-up periods, and outcome measures included in their selected primary studies. This heterogeneity undermines the quality level of of confidence and reduces the robustness of efficacy conclusions.
The studies included in this review were primarily conducted in high-income countries, such as the United Kingdom, the United States, and Germany. This geographical concentration likely reflects where telemedicine infrastructure is more established, funding for mental health research is more readily available, and digital health interventions are more commonly integrated into clinical practice. As a result, the findings may not be fully generalizable to low- and middle-income countries, where access to technology, internet connectivity, and specialized care for eating disorders remains limited. Socioeconomic disparities must therefore be considered when interpreting the applicability of telemedicine as a complementary approach in more diverse global settings.
Knowledge Gaps and Future Research
The heterogeneity of telemedicine intervention channels and ED conditions in the study population challenges the establishment of robust studies. More RCTs are needed to evaluate the usefulness and clinical efficacy of telemedicine interventions as complementary tools for face-to-face therapies in patients with EDs. Recording data based on established tools, such as assessment tools in EDs [], may allow better analysis and comparison of the results.
Although few studies have evaluated telemedicine as a complementary treatment to face-to-face therapies, existing evidence suggests that this approach is promising for the treatment of EDs in youth. Previous studies have shown that telemedicine, particularly internet-based interventions such as internet-based CBT, can significantly improve pathological eating behaviors and reduce binge episode frequency in patients with binge-spectrum eating disorders [,]. Moreover, while further research is needed, especially regarding the use of videoconferencing and mobile apps, current findings support its potential as an effective tool within the therapeutic framework [-].
Although the reviewed studies suggest that telemedicine can improve treatment adherence and patient-clinician communication, evidence on its long-term impact on recovery and relapse prevention is limited. Studies with extended follow-up periods are needed to assess whether the short-term benefits persist over time.
Conclusions
In our review, 5 systematic reviews were identified that reported telemedicine as a complementary treatment to face-to-face therapies. The telemedicine tools identified in the included studies were vodcasts, SMS text messaging, smartphone apps, and email.
The synthesis of the results was carried out qualitatively due to the significant heterogeneity of the interventions, the population included, and different outcome measures and follow-up periods. It should be noted that the studies included in the reviews identified for analysis were of various designs and that the quality of the evidence reviewed was low or moderate. - provide a detailed summary of the results and the quality of the included studies that can be used for the correct interpretation of the following conclusions:
- No direct adverse effects of telemedicine on patient health were identified, although concerns regarding privacy in the use of email and smartphone apps remain a significant consideration for future research.
- Telemedicine interventions, including vodcasts and smartphone apps, have shown promise in improving patient motivation, reducing negative thoughts, and increasing adherence to treatment in patients with various EDs.
- Smartphone apps and SMS text messaging have been associated with reductions in binge eating, purging episodes, and dietary restrictions, as well as improvements in readiness to change and overall symptom reduction.
Despite these potential benefits, the overall quality of the evidence remains limited, with most included studies being observational case series with small sample sizes, leading to moderate to low confidence in the overall findings. Further high-quality research is needed to confirm the effectiveness of telemedicine as a complementary treatment for EDs.
Acknowledgments
The authors would like to thank the Ministry of Health for the development of the activities of the annual work plan of the Spanish Network of Health Technology Assessment Agencies and the National Health System for providing the funding; Dr Elena Baños, Área de Evaluación de Tecnologías Sanitarias de Andalucía (Andalusian Agency for Health Technology Assessment, Sevilla, Spain) for reviewing the protocol; and Cristina Gil Roda, medical writing (Barcelona, Spain), for her editorial assistance during the preparation of this manuscript for submission.
Authors' Contributions
JABA contributed to the conceptualization of ideas, formulation or evolution of overarching research goals and aims, data curation, formal analysis, conducting the investigation process, specifically performing the evidence collection, development or design of methodology, project administration and supervision, validation, and writing the original draft and the review of the manuscript. AD contributed to the conceptualization of ideas, formulation or evolution of overarching research goals and aims, data curation, formal analysis, conducting a research and investigation process, specifically performing the evidence collection, development or design of methodology, quality revision, validation, and writing the original draft and the review of the manuscript. RI-G contributed to conducting the investigation process, specifically performing the evidence collection and developing the methodology. EEP-O contributed to conducting the investigation process. EMVM contributed to the critical revision of the manuscript.
Conflicts of Interest
None declared.
Search strategies.
DOCX File , 22 KBQuality assessment.
DOCX File , 31 KBQualitative findings Table A3.
DOCX File , 40 KBPRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) checklist.
PDF File (Adobe PDF File), 154 KBReferences
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Abbreviations
| AMSTAR-2: A Measurement Tool to Assess Systematic Reviews, version 2 |
| AN: anorexia nervosa |
| BED: binge eating disorder |
| BN: bulimia nervosa |
| CBT: cognitive behavioral therapy |
| EDs: eating disorders |
| EDNOS: eating disorder not otherwise specified |
| RCT: randomized controlled trial |
Edited by J Torous; submitted 17.Mar.2025; peer-reviewed by G Sharp, S Chantziara; comments to author 23.Apr.2025; revised version received 28.May.2025; accepted 22.Jun.2025; published 17.Nov.2025.
Copyright©Juan Antonio Blasco Amaro, Agnieszka Dobrzynska, Rebeca Isabel-Gómez, Enrique Enrique Perez-Ostos, Eva María Venegas Moreno. Originally published in JMIR Mental Health (https://mental.jmir.org), 17.Nov.2025.
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